Frequently Asked Questions

Senexora provides guidance on issues such as retirement benefit disputes, social support claims, long-term care agreements, inheritance planning and guardianship arrangements. Our services are designed to address the specific legal concerns that arise after retirement, with clear explanations and careful attention to each client’s situation.

You can arrange an appointment by calling +41762440431, sending an email via our online form or visiting our office at Heimplatz 1, 8001 Zurich. We aim to confirm your appointment within two business days and offer flexible times to suit your schedule.

Our Zurich office is located at Heimplatz 1, 8001 Zurich, Switzerland. We are open Monday through Friday from 09:00 to 17:30. Evening and remote consultations can be arranged upon request to accommodate mobility or distance concerns.

Our team offers consultations in English, German, French and Italian. Written documents and correspondence can also be provided in any of these four languages to ensure clear understanding and precise guidance.

Senexora operates on a transparent hourly rate that is discussed before any work begins. We provide a detailed fee schedule and an estimated range based on the complexity of your matter, so you can decide without unexpected costs.

An initial meeting usually lasts around 60 minutes. This session includes a review of your circumstances, explanation of available options and the drafting of a simple action plan. Follow-up meetings may vary depending on the steps agreed upon.

Our advisers hold Swiss legal degrees and have extensive experience in elder law, pension regulations and related administrative procedures. Each team member adheres to professional ethics and maintains up-to-date knowledge of legal developments relevant to pensioner rights.

Yes, we offer secure video and telephone consultations for clients who prefer remote meetings. Digital sessions include the same level of confidentiality and documentation as in-person visits.